Privacy Policy

This privacy policy outlines the collection, use and disclosure of personal information, and informs people of the right to access and correct their information, in accordance with the Privacy Act (2020) and Health Information Privacy Code (HIPC).

The Assessment Centre does share any information to any third party unless required by law, regulation or legal process.

Collecting Information

What Information do we collect?

People can use our website without disclosing any personal information.

If using the Assessment Centre website purely for information purposes, i.e. if you have not registered with us, or do not purchase anything, we shall only collect the data which your browser transmits to our server. We collect the following data which is necessary for us to display our website to you and to guarantee stability and security: 

  • IP address
  • Date and time of the query 
  • Time zone difference to Greenwich Mean Time (GMT) 
  • Content of the request (specific page)
  • Access status / HTTP status code

If you contact us by email, or use our contact form, we will store the information you provide us to respond to your query. We collect the following data:

  • Personal Information
    • First and Last Name
    • Email Address
    • Phone Number
  • Browser Data
    • IP address
    • Location
    • Operating System
    • Browser/Version
    • Date and time of the query 
    • Time zone difference to Greenwich Mean Time (GMT) 
    • Content of the request (specific page)
    • Access status / HTTP status code

If you create an account to use our service, we collect the data we need to offer these services. These can be seen from the respective entry fields for account registration and use. If you choose not to provide the required information, we will not be able to provide the requested services. Required information is marked with a * in the account registration page. We collect the following data:

  • First and Last Name
  • Email Address
  • Phone Number
  • Address 

Use and Storage of Personal Information

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To provide our Website and Services - We use your information in order to provide you the features and functions made available to you on our Website and through our Services.
  • To personalise your experience - Your information helps us to better respond to your individual needs.
  • To improve our website - We continually strive to improve our website offerings and features available based on de-identified information, general log data, and usage statistics. We also take into consideration all feedback we receive from you.
  • To improve customer service - Your shared and automatic information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions - Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased service requested.
  • To send periodic emails - The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional news, updates, related product or service information, etc.
    Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Payment Processing

We do not use third party payment processing and all payments are made through electronic bank payment.

Who will see the information we collect?

Information collected may be viewed by site administrators, and administrative staff. Mental health service providers will have restricted access to information pertaining to their clients only. All staff are required to use two-factor authentication to access the site, and all activity is logged.

Where is your personal data stored?

When you provide personal information, unless otherwise indicated, it will be held by us. We will store and keep your personal information secure in accordance with the Privacy Act 2020 and any agents will be subject to our information security and privacy requirements.


Our websites have security measures in place to prevent the loss, misuse, and alteration of information under our control. To maintain the cyber security of our systems and information, our systems are subject to ongoing monitoring (including activity logging), analysis and auditing.

How long do we store your personal data?

We will only retain personal information for as long as it is required for the purposes for which the information may lawfully be used.

Rights of access and correction

You have the right to:

  • Find out from us whether we hold personal information about you.
  • Access and request corrections to be made to the information we hold about you.

If we have a good reason for refusing a request for correction, you are entitled to request that a statement be attached to the information of the correction that was sought, but not made.

If you want to check personal information that we hold, please write to

    Privacy Officer
    Ignium Limited
    17B Farnham Street
    Auckland 1052

For more information on the privacy laws in New Zealand and contact details for the Office of the Privacy Commissioner, visit the Privacy Commissioner's website.

Your Consent

By using this site, the Assessment Centre you consent to our privacy policy (this page).

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the modification date below. 

This policy was last modified on 06 June 2024.